The Eiteljorg Museum of American Indians and Western Art
(Eiteljorg Museum) is committed to safeguarding your privacy
online. To browse our site, you need disclose no personal information
of any kind. We provide this Privacy and Security Statement
(“Statement”) to inform you about the information that we collect,
when we collect it, how it is used and protected, and the circumstances
under which it may be disclosed.
If you have questions regarding this Statement, please contact
us by letter at:
Eiteljorg Museum of American Indians and Western Art
ATTN: Director of Technology
500 W. Washington Street
Indianapolis, IN 46204
Please be certain to include your name and mailing address
or telephone number so that we can contact you.
Statement Applicability
This Statement applies to the Eiteljorg Museum of American
Indians and Western Art (Eiteljorg Museum) web site, including
its Eiteljorg Museum Store (Store).
What Personal Information We Collect, and How It’s Gathered
and Used
We collect only the Personal Information you voluntarily provide
to us. "Personal Information" includes your name,
billing address, shipping and/or mailing address if merchandise
is to be shipped/mailed to you, telephone number, e-mail address,
credit card account information (number, expiration, etc.),
and may also include your order history with the Store. "Personal
Information" also includes your responses to any Surveys
on our site in which you choose to participate, and any statements
you submit via our Comments feature.
We do not share e-mail addresses or other information you
provide to us when you use our Comments, Wish List, Gift Certificate
or Tell-A-Friend features, or when you contact us via e-mail.
We may, however, use your e-mail address to contact you with
any questions or concerns we may have in relation to your use
of these features. Please understand also that your name and
any statements you have made via the Comments feature, if accepted
by the Eiteljorg Museum for publication, will be publicly viewable
in the Comments section to which they were originally submitted.
Further, we assume that when using the Wish List, Gift Certificate
or Tell-A-Friend features of our site that you have the authority
or have obtained the consent of the recipient of your message
to provide us with his or her e-mail address for the purpose
of sending the message and any attached information.
How We Use Your Personal Information
We use your Personal Information to respond to and fulfill
your requests for goods and services and to market our goods
and services, including:
- to send you our e-mail newsletter(s), provided you've elected
to receive it/them;
- to send you invitations to participate in Surveys about
our events, programs, festivals and/or exhibitions;
- to contact you about the status of or to obtain additional
information about your order from the Store;
- to improve our web site, customer service and merchandise
selections
The Personal Information We Share and With Whom We Share
It
The Eiteljorg Museum does not rent or sell its e-mail address,
membership, donor or Store customer lists. We do, however, periodically
exchange membership and donor information with comparable not-for-profit
organizations for one-time use. We provide only names and mailing
addresses. If you wish to ‘opt out’ of such exchanges, please
contact our Membership Manager at the address above.
The Eiteljorg Museum uses a third-party service to deliver
some of its e-mail newsletters. Consequently, names and associated
e-mail addresses are shared with this third-party service for
the sole purpose of sending these newsletters. Each such newsletter
sent contains, near its ending, a link to the Privacy Policy
implemented by our third-party service provider.
The Eiteljorg Museum prints the names of $100 and higher contributors
in its members' newsletter and annual report. If you do not
wish to have your name printed please designate that your gift
is anonymous at the time of your contribution.
The Store makes use of a third-party credit card processor
to authorize credit card purchases. To make this possible, your
name, billing address, order total, etc. are shared via secure
(encrypted) means with this processor for the sole purpose of
completing the sale transaction. Further details of the security
measures employed to protect this exchange follow in the “Security
and Our Store” section of this Statement.
Information We Do Not Share
We do not share your telephone number, gift history, Store
purchase history, or credit card information (except with our
credit card processor as described above). We do not share the
Store's customer list. We do not share your responses to our
Surveys.
How You Can Control the Use of Your Information
We try to provide you with control over the collection and
use of your Personal Information. You can update your Personal
Information which you provided upon registration to the Store,
and remove your e-mail address from our e-mail newsletter distribution
list(s). You may also 'opt out' of our occasional data exchanges
with other not-for-profits and/or our publication of your name
in our membership newsletter and annual report.
How You Can Control Your Receipt of E-mail from Us
You have the opportunity to 'opt in' to receive e-mail communications,
such as our e-mail newsletter(s), and change your mind at any
time. If you choose not to 'opt in' for our newsletter(s), we
will send you only e-mail that relates to your specific purchase,
in response to a statement you’ve made via our Comments feature,
or in response to an e-mail inquiry from you. If you wish to
stop receiving an e-mail newsletter for which you’ve previously
subscribed, each newsletter contains, near its end, the means
to unsubscribe yourself.
Other Types of Information We Gather and Our Use of Cookies
We use a third-party provider to collect anonymous, non-Personal
Information that indicates how our site is used by its visitors.
We use this information to improve our site. This information
does not identify you or any other user of our web site as an
individual. We use 'session' cookies to facilitate the technical
administration of our site. As such our 'session' cookies should
automatically delete themselves from your hard drive when your
session on our site ends or your browser is closed, whichever
occurs first. We do not use cookies to store Personal Information
about our site’s visitors.
How We Strive to Protect Personal Information
The Eiteljorg Museum and its Store have implemented a variety
of technologies and procedures to protect information stored
in our computer systems from unauthorized access. We also maintain
procedural safeguards that restrict access to your Personal
Information to employees and/or agents who need to know your
Personal Information in order to provide the products and services
that you request.
Security and Our Store
The Eiteljorg Museum Store employs technologies and processes
that are consistent with the requirements detailed in the Payment
Card Industry (PCI) Data Security Standard (DSS) to secure transactions
within the store and in the storage of Personal Information.
Click here to
review the PCI DSS. A partial listing of our Store's use of
technology/procedures as it applies to compliance with the PCI
DSS requirements follows:
- The Store requires each customer to ‘Register’ and to ‘Login’
to make a purchase. The Store employs 128-bit Secure Socket
Layer (SSL) encryption from the moment of each customer's Login
or Registration throughout the entire checkout process to protect
the transmission of data between each customer and the Store.
The same SSL encryption protects communication between the
Store and our real-time credit card processing provider during
the checkout process (PCI DSS 4.1).
- Credit card numbers are saved to the Store's database ONLY
when necessary for the successful completion of a credit card
transaction and are purged when no longer needed (PCI DSS 3.1).
When saved to the database, credit card numbers are encrypted
(PCI DSS 3.4). Credit card numbers are NEVER distributed via
e-mail from the Store (PCI DSS 4.2), nor are they viewable
by a customer — even when he/she has logged in to his/her
account (PCI DSS 3.3). The Card Validation code is never saved
to the Store database, under any circumstance (PCI DSS 3.2).
- In addition to the above, all passwords and real-time credit
card processing provider account information are encrypted
prior to being saved to the Store's database. The key for this
encryption is NOT stored in the store database, and is restricted
to as few custodians and copies as are practical to maintain
the operation of the Store (PCI DSS 3.5).
Our Policies Regarding Children
We do not sell products for purchase by children in our Store.
However, we do sell children's products for purchase by adults.
If you are under 18 years of age, please do not submit any information
on this site without the express consent and participation of
a parent or guardian. We do not knowingly collect Personal Information
about any person under 13 years of age.
Updates to this Statement
We will update this Statement occasionally to reflect changes
in our organization. We will post the updated Statement here.
Our current Statement was last updated in June 2008. |